Senior Functional Consultant

Job Summary

Would you enjoy learning new things in a fast paced environment Do you have an appetite for variety and challenging business problems to solve Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

About the Team

The Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximize the value they get from their Workday products. We focus on our customers post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday.

At Workday, we help the world s largest organizations adapt to what s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and prioritize giving back to our communities, demonstrating a commitment to corporate social responsibility. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.

About the Role

Responsibilities

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Provide one-on-one customer configuration designs
• Deployments including full deployment of Workday features
• Ability to travel up to 10%

About You

Basic Qualifications:

• 10+ years of functional experience in one of the following: Talent, Learning or Recruiting on Workday
• 10+ years of IT implementation experience
• 2+ years software consulting experience

Other Qualifications

Workday Certification in HCM and at least one of the following is ideal: Absence, Payroll, Compensation, Talent, Recruiting,

Ability to gain a thorough understanding of Workday concepts as new features are released

Ability to distill complex concepts into understandable presentations for our customers

Ability to multitask and work on multiple engagements and deliverables simultaneously

Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making

Excellent verbal and written communication skills in English

Bachelor's degree or relevant work experience required. Advanced degree preferred

Our Approach to Flexible Work

With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.