Senior Functional Consultant D365F&O SCM (Production or Manufacturing)

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP™), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!!

The Senior Functional Consultant - Dynamics AX is responsible for leading business process analysis, solution design, and ERP implementation activities for clients utilizing Microsoft Dynamics AX and Dynamics 365 Finance and Operations solutions. This role partners with clients, project teams, and business stakeholders to deliver scalable ERP solutions aligned with operational goals, business process transformation initiatives, and organizational requirements. The position provides functional leadership across discovery, fit-gap analysis, solution configuration, testing, deployment, user training, and post-go-live support while contributing to delivery best practices, mentoring junior team members, and ensuring successful project execution and client satisfaction.

• Lead business process analysis, requirement gathering workshops, and feasibility assessments for Microsoft Dynamics AX and Dynamics 365 Finance and Operations implementations.
• Conduct fit-gap analysis and map client business requirements to ERP system functionality.
• Configure and support Microsoft Dynamics AX and Dynamics 365 Finance and Operations modules based on approved business and functional requirements.
• Develop and maintain functional requirement documents, functional design documents, process documentation, and test cases.
• Support end-to-end ERP implementation activities including discovery, configuration, testing, deployment, cutover, go-live, and post-deployment support.
• Lead user acceptance testing activities and support quality assurance processes for customized solutions.
• Collaborate with development teams to support solution customizations and technical alignment with business requirements.
• Facilitate user training sessions and support end-user adoption initiatives.
• Troubleshoot functional issues and support resolution activities during implementation and support phases.
• Participate in onsite and remote client engagements to support workshops, requirement analysis sessions, and solution presentations.
• Collaborate with offshore teams and cross-functional stakeholders to coordinate project deliverables and implementation activities.
• Support ERP upgrade activities and ongoing system optimization initiatives.
• Contribute to implementation methodologies, delivery standards, and continuous improvement initiatives within the practice area.
• Mentor junior consultants and support knowledge sharing across project teams.

Job-related Experience

• Experience in Microsoft Dynamics AX or Dynamics 365 Finance and Operations consulting, ERP implementation, or enterprise business application environments is required.
• Experience supporting customer-facing implementation projects, business process transformation initiatives, and full lifecycle ERP implementations is preferred.

FLSA:

Exempt

EEO Statement:

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.