Senior Field Product Manager

• Customer-Centric Solutioning:
• Develop tailored solutions for customer challenges using Mindtickle s existing capabilities and supplementary tools.Identify and advocate for new feature developments where necessary to address gaps or scale customer impact.Frame solutions in customer-specific language to align with their goals and enhance adoption.
• Product Strategy and Alignment:
• Define clear product strategies and manage roadmaps to balance immediate customer needs with long-term vision.Collaborate with Product Managers, Customer Success Managers, Sales, and Engineering to ensure alignment across teams and priorities.Prioritize customer requests to focus on high-impact opportunities aligned with business objectives.
• Data-Driven Decision Making:
• Define and track metrics to measure product success, adoption, and customer satisfaction.Leverage data analytics platforms to inform product decisions and continuously optimize performance.
• StakeHolder Collaboration and Communication:
• Act as the liaison between internal teams and customers, ensuring seamless communication and alignment. Drive cross-functional initiatives that enhance customer outcomes and align with product strategy.

Skills Qualifications:

• Bachelor s degree in Business, Engineering, Computer Science, or related field; MBA or equivalent advanced degree is preferred.
• 4+ years of experience in product management, business solutions, or customer-facing roles, with expertise in SaaS or enterprise software.
• Strong ability to map customer use cases to product capabilities and design contextual, scalable solutions.
• Expertise in defining, tracking, and analyzing product success metrics to drive decisions and improvements.
• Exceptional communication and presentation skills, with the ability to translate technical capabilities into customer-centric narratives.
• Demonstrated experience working in cross-functional, fast-paced environments with a strong focus on collaboration.