GURUGRAM · FULLTIME
Senior Expert Onboarding Executive
Happinesscue
Gurugram · onsite · Posted 6d ago
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Undisclosed2–5 yrsfulltimeGurugram
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Section · 01
About this role
Job Summary
Responsibilities
Requirements
Senior Expert Onboarding Executive to join a growing HappinessCue team in Gurugram. The role helps ensure that clients and experts have a smooth experience on HappinessCue. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- Expert communication
- Profile information
- Verification coordination
- Scheduling
- Booking support
- Session follow-up
- Feedback handling
- Service-quality checks
- Hands-on and ownership; avoids simply passing enquiries between teams
- Communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance
Requirements
- Experience: 2-5 years; strong candidates with closely relevant experience may also be considered
- Attention to detail
- Dependable follow-through
- Comfortable communication with different stakeholders
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Section · 02
Skills
Screeningjoining formalitieshrsdEmployee RelationsinductionTalent AcquisitionComputer NetworksTrainingPayrollBackground VerificationOnboardingHR OperationsHR Generalist ActivitiesEmployee EngagementExit FormalitiesMS Office WordRecruitment