Senior Executive Relationship Management
Homelane · Chennai · onsite · Posted 1d ago
Up to ₹5.5L PA1–4 yrsfulltimeSourced from
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About this role
Senior Executive Relationship Management
Job Title: Senior Executive Relationship Management
Department: Sales
Industry: Interior Design / Home Interiors
Experience: 1 to 2 Years
Employment Type: Full-Time
Job Summary
We are looking for a dynamic and customer-focused Senior Executive – Relationship Management to drive sales, build strong customer relationships, and deliver an exceptional customer experience. The ideal candidate should have strong communication and negotiation skills, a customer-centric approach, and the ability to achieve sales targets in a fast-paced environment.
- Generate new business opportunities by proactively engaging with prospective customers and building a strong sales pipeline.
- Build and maintain long-term relationships with customers to understand their requirements and provide suitable solutions.
- Drive sales and achieve monthly and quarterly sales targets in coordination with the interior design team.
- Ensure an excellent customer experience throughout the sales journey, from the initial enquiry to deal closure.
- Understand customer needs, address concerns, and provide effective solutions to improve customer satisfaction.
- Take ownership of assigned responsibilities and proactively resolve customer and business challenges.
- Explore alternate sales channels, including residential visits, apartment activities, design consultations, and showroom engagements.
- Coordinate with internal teams, including interior designers, to ensure smooth customer interactions and timely follow-ups.
- Analyse sales performance and customer feedback to identify opportunities for improvement.
- Demonstrate flexibility, accountability, and a results-oriented approach in a fast-paced work environment.
- Communicate effectively with customers, colleagues, business partners, and other stakeholders.
- Take the initiative to implement new ideas and contribute to business growth.
Required Skills and Qualifications
- 1–5 years of experience in sales, business development, or relationship management.
- Excellent verbal and written communication skills.
- Strong customer relationship management and negotiation skills.
- Good listening, presentation, and problem-solving abilities.
- Ability to multitask, prioritise tasks, and manage time effectively.
- Target-oriented mindset with a proven ability to drive sales and achieve business goals.
- Strong ownership, initiative, and willingness to work in a fast-paced environment.
- Ability to work collaboratively with cross-functional teams.
Preferred Candidate Profile
- Candidates with experience in B2C sales, customer relationship management, real estate, home interiors, or other customer-facing sales roles will be preferred.
- Candidates with strong customer-handling skills and a passion for delivering excellent service are encouraged to apply.
- Candidates should be comfortable with customer visits, apartment activities, and showroom-based sales engagements.
Sourced from naukri
Skills
Senior Executive Relationshipdeal closureEnd To End SalesClosing DealsB2CnegotiationInside SalesLead Generationcold callingsales closure
About HomeLane
Homelane
Architecture & Interior Design
2.5k+
employees
2014
12 years old
Bangalore,Karnataka
India
Up to ₹5.5L PA
This role
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Service Provider for Full Home Interior Design Solutions
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