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    Job · 17850011

    Startek logo

    Senior Executive - Quality

    Startek · Mumbai · onsite · Posted 37d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement comprehensive quality control processes to ensure high standards of products or services.

    • Conduct regular audits and inspections to identify areas for improvement and implement corrective actions.

    • Collaborate with cross-functional teams to resolve quality-related issues and improve overall product quality.

    • Analyze data and trends to identify opportunities for quality improvement and develop strategies to address them.

    • Train and guide junior staff members on quality control procedures and best practices.

    • Maintain accurate records of quality control activities, including test results, defect reports, and corrective actions.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Product qualityquality improvementauditsiso standardsteam managementQuality AssuranceQuality ControlCommunication Skillsquality management

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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    Senior Executive - Quality · waiting for your command