Senior Executive - Program Management
MakeMyTrip · Bengaluru · onsite · Posted 28d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
Experience: 2–4 years of experience in operations, account management
Keyskillsrequiredforthe Role
- Drive Supply Ops, monitor and improve key operational metrics (Eg – Live tracking, Bus cancellations, DMS adoption, etc.
- Analyse operational & business data to identify trends, gaps, and improvement areas.
- Prepare weekly and monthly performance reports and dashboards.
- Work closely with cross functional departments to resolve issues and improve service quality.
- Assisting in defining SOPs, tracking, ensuring adherence & execution
- Coordinate with cross-functional teams (product, supply, support, CRM, etc.).
- Ensure adherence to operational standards and policies.
Experience: 2–4 years of experience in operations, account management
Keyskillsrequiredforthe Role
- Managed a defined set of supply partners, accounts, or a specific region.
- Handled partner interactions, issue resolution, and performance improvement initiatives.
- Worked with data to track performance, identify gaps, and drive corrective actions.
- Drove adoption of key business programs or process improvements.
- Managed projects or initiatives with clear targets and timelines.
- Demonstrated measurable impact on operational or revenue metrics
- Strong analytical skills with proficiency in Excel, MS office or Google Sheets.
- Good stakeholder management and communication skills
Sourced from foundit
Skills
Google SheetsexcelMS Office
About MakeMyTrip
MakeMyTrip
Internet
2.5k+
employees
2000
26 years old
Gurgaon/Gurugram, Haryana
India
About
MakeMyTrip provides Flight Tickets, Hotels, Holiday Packages, Bus and Train / Railway Reservations for India & International travel.
Industries
Internet
Employee ratings
1,014 reviews
3.4/ 5
Culture
3.4
Career growth
2.9
Work-life
3.5
Employees rate it well for
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