Senior Executive - Operations

Key Responsibilities: 1. Documentation Verification

• Verify and process application forms, offer letters, and payment details within the defined TAT.

2. Coordination Stakeholder Management

• Serve as the primary liaison with institutes for profile clearances, invoice processing, and student record management.
• Conduct regular meetings with institute representatives to align processes and address data dependencies.

3. Invoicing, Financial Calculations Reporting

• Manage end-to-end invoice processing, ensuring accuracy in calculations, GST, and TDS deductions.
• Prepare and verify shareable ratio invoices in coordination with finance teams and institutes.
• Track and manage fee collections, reconcile financial data, and ensure timely reporting of outstanding payments.
• Ensure timely and accurate billing, submission of MIS reports, and financial provisions.

4. Student Program Management

• Manage student ID activation and deactivation, attendance tracking, and fee recovery processes.
• Ensure smooth execution of program closure activities, including completion of program checklists, discount approvals, and corporate admissions support.

5. Examination Process Oversight

• Take complete ownership of examination-related activities in coordination with institutes.
• Ensure smooth execution of exams, compliance with institute requirements, and implementation of process improvements.
• Conduct weekly meetings with institutes to align examination processes and address data dependencies.
• Introduce innovative ideas and automation strategies to enhance examination efficiency.

6. Ad-Hoc Responsibilities

• Handle additional tasks as assigned, ensuring completion within agreed timelines.

Job Requirement

Desired Expertise:

• Strong expertise in financial calculations, invoice management, fee collection data, and examination processes.
• Ability to analyze, reconcile, and report financial data with accuracy.
• Experience in handling GST, TDS calculations, and shareable ratio invoices.
• Familiarity with student and academic program operations.

Required Skills Tools:

• Proficiency in Excel (advanced formulas, pivot tables, and financial analysis).
• Experience with Google Workspace (Sheets, Docs, Drive, Forms, and Gmail).
• Basic working knowledge of LMS (Learning Management Systems) and academic portals.
• Strong data management and reporting skills.
• Problem-solving mindset with attention to detail and process improvement capabilities.