Senior Executive - Operations and Service

This position is open with Bajaj Finance ltd. Culture Anchor: Work Hard - Consistently puts in effort. Plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity.

• Responsible for support to Rural 'Branch service cashier'
• Ensuring policy adherence and meeting the KPIs at branches
• Ensuring adherence to Process Policies
• QA for the request tagged in CRM receipt updated in FinnOne / Pennant by Branch cashiers
• Provide Feedback to branch users on error improving the accuracy
• Data Analysis Monthly presentation preparation for Rural Team
• Resolving reconciliation open entries ensure zero pendency
• Following with IT / PMO for issues faced by branches and timely closure for the same
• Co-ordination with Audit team for Observation shared and closure of the same
• Process Initiative : system related development and automation

• Education qualification- MBA
• Work experience- 3 - 6 years of experience