Senior Executive - Operations and Service
Bajaj Finance · Not specified · onsite · Posted 28d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities - To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics.
- Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched.
- Ensuring policy adherence and meeting the TAT.
- Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business.
- Checking & Valuation of Gold.
- Vaulting & Safekeeping of Gold.
- Ensuring adherence to Vaulting Process & Policies.
- Supporting Branch Cashier in resolution for Customer Service queries.
- Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
- Data Analysis & Sharing of best practices with team.
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
- Coordination with various HO / Cross functional departments & providing feedback.
- Vendor Management (CPV / Gold Testing Vendor).
- Ensuring Cost within Budget.
- Support in Branch Admin Activities.
- Maintain Minimal Errors in Audit Report published by HO.
- Graduate / Post Graduate - Fresher
- Good Learner & conceptualization skills.
- Good Team Player.
Sourced from naukri
Skills
Customer ServiceGold Loanvaluationpolicy adherenceBranch SalesSLAcpvoperations metricsVendor ManagementoperationsSalesAudit ReportConceptualizationdata analysisfinance
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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