Senior Executive - Operations and Service
Bajaj Finance · Not specified · onsite · Posted 63d ago
Undisclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
This position is open with Bajaj Finance Ltd.
Responsibilities - To ensure SLA delivery for each process
- To ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales numbers
- To ensure all cash management services at the branch are delivered
- Achieve service related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
- Data analysis & sharing of best practices with team
- Ensuring implementation of policies & processes
- Coordination with various HO / cross functional departments & providing feedback
- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
- Vendor management (CPV Agencies)
- Ensuring compliance & integrity within the area/region
- To support all new initiatives & functional projects of the function
- Should have 2-4 years' experience, and minimum 1 year managing branch operations
- Should be a post graduate, preferably
- Should have collaborative work style to engage with peers & colleagues across the company
- Should have excellent communication skills along with strong presentation and data analytics skills
- Self-motivated and a self-starter
Sourced from naukri
Skills
employee satisfactionAnalyticsService To SalesData AnalyticsSLACash ManagementcpvCommunication SkillsVendor ManagementoperationsSalesdata analysiscompliancefinanceBranch Operations
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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