GURUGRAM · FULLTIME
Senior Executive/Officer (Dispatch) - Accounts & Finance
Max Healthcare
Gurugram · onsite · Posted 1d ago
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Section · 01
About this role
JOB DESCRIPTION
I. JOB DETAILS
Job Title
Senior Executive/Officer (Dispatch) – Accounts & Finance
Reporting Supervisor
Unit Head - Accounts & Finance
II. JOB PURPOSE
To efficiently and effectively perform Billing and related TPA work assigned, including management of appropriate billing & collection of payments for TPA patients and other panel organization.
III. KEY RESPONSIBILITIES
Core Responsibilities
- To be responsible for dispatching the TPA bills to respective company’s within TAT.
- To be responsible for the handling of post discharge queries.
- To be responsible for maintaining the outstanding tracker of TPA patients.
- To be responsible for maintaining the ageing bills tracker of TPA patients.
- To be responsible for keeping record for all correspondence done for TPAs.
- To ensure accurate and timely submission of all monthly and daily reports.
- To achieve high levels of customer satisfaction at each interaction.
- To be responsible for maintenance of departmental records as per the NABH requirement.
- To be responsible for effective utilization of hospital information system.
- To display proactive cooperation and contribute to cordial inter and intra team relations, solution orientation and team solidarity. Should be cost effective.
- Should have total familiarity with all instructional manuals and operating procedures applicable to the role and in accordance with NABH protocols.
- To participate in training programs to maintain and update the professional knowledge.
- Any other task assigned by the HOD from time to time.
IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
Demonstrated ability to maintain confidentiality
V. JOB REQUIREMENTS
Minimum Qualifications
10+2/ Graduate/ Any relevant diploma
Experience
2 to 4 years of relevant experience.
Behavioural Skills
- Persuasive.
- Attention to detail.
- Interpersonal and communication skills.
- Initiative and adaptability.
- Service Excellence
- Team Player
Technical Skills
- Problem solving and ingenuity.
- Computer skills.
Language Skills
English & Hindi
VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts
- Chief of Medical Services
- CNO
- Nursing
- Front office
- Billing
- IT
- Finance
- All HODs
- Doctors
- TPA/ Insurance Companies
- Other Panel Organizations
- Patients
- Attendants
Sourced from naukri
Section · 02
Skills
Section · Company
About Max Healthcare
Max Healthcare
Healthcare
15.1k+
employees
2001
25 years old
Delhi/NCR, New Delhi
India
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