Senior Executive - HR Services and Payroll Admin

Title: Sr. Executive - HR Service
Job Location: Goregaon East, Mumbai

Shift Timings: 8 AM to 5 PM IST

Purpose of the Job

• HR Services - To provide accurate, responsive and timely HR administration services, improve operational efficiency and standardise processes across business.
• Payroll Admin - The Payroll Support Officer is responsible for ensuring the accurate and efficient processing of payroll-related data by reviewing position descriptions, contract details, and entering relevant information into HR and payroll systems. This role plays a key part in maintaining compliance with organizational policies, industrial awards, and employee agreements while supporting payroll operations.

Key Responsibilities & Assignments

HR Services

Prepare HR documents such as employment contracts, variation letters, statement of service,

jury duty etc.

Provide first level response to manager and employee queries on payroll and other HR policy and

procedures, HR forms and HR tools, providing a high level of customer service and satisfaction.

Employment verification checks, including internal and ex-employees

Organise and maintain employee personnel records and databases / systems, etc.

Process external training requests

Uploading & sending Job Descriptions

Complete monthly reporting (i.e Visa, Probation etc.)

Recruitment support such as VEVO, NPC etc.

Provide support to the HR Advisory team, including the preparation of disciplinary letters, casual

terminations, workplace briefing notes, investigation interviews, exit and stay interviews, etc.

Contribute to continuous improvement initiatives in HR processes and procedures, compliance,

system configuration and operation, and data management

Other administration and ad-hoc tasks

Payroll Admin

Data Entry of new Hires

Setting up new employees in Success factors, ensuring all required documentation is completed and verified, including contracts, employment details, position descriptions and mash up screens (ECP)

Ensure employment records, pay rates, allowances, and entitlements align with applicable awards, agreements, and company policies.

Maintain payroll-related employee data, ensuring compliance with data integrity and security policies.

Assist with setting up new employees in payroll and HRIS, ensuring all required documentation is completed and verified.

Contract & Position Review

Ensure correct employment classifications, pay conditions, and entitlements are applied based on contracts and relevant industrial instruments.

Liaise with HR Services or Payroll TL/Manager to confirm employee details and resolve any inconsistencies.

Payroll Support & Compliance

Provide administrative support to the payroll team in processing payroll transactions, adjustments, and corrections.

Assist in ensuring compliance with company policies, legislative requirements, and industrial awards in relation to payroll.

Support internal and external audit requests by maintaining accurate documentation and records.

Engagement & Support

Respond to basic internal queries regarding position details, pay rates, and payroll processes.

Collaborate with HR, finance, and payroll teams to ensure seamless data flow and alignment of employment details.

Assist in payroll reporting and data reconciliation if required.

Experience and Qualifications:

Preferred Major Area of Study: Qualifications in Human Resources (or related field), or undertaking studies to complete

Minimum years of related experience required: Previous experience in payroll, HR administration, or data entry roles preferred.

Preferred years of related experience: 3 to 5 years of Professional administrative and/or customer service working experience highly regarded

Technical Skills:

Skills in handling payroll & HR issues

Computer literacy, including ability to use MSOffice applications and specialist HR software (e.g.

Smart Recruiters)

Desire to deliver exceptional customer service to all working stakeholders

Self-motivated, with an agile approach to learning and work performance

Ability to prioritise and work to deadlines

Complete understanding of the need to maintain confidentiality at all times