Senior Executive - Global Payroll & Claims

We are looking for a Senior Executive / Assistant Manager – Global Payroll & Claims who will be responsible for managing and coordinating end-to-end payroll processing and employee claims & reimbursements across multiple international geographies.

The role will work closely with the Global Head – Payroll and partner with HR, Finance, employees, payroll vendors and other stakeholders to ensure accurate, timely, compliant and seamless payroll delivery.

Key Skills & Competencies

• Strong understanding of end-to-end global payroll processes.
• Experience managing payroll across multiple countries, preferably including the UK, US, Singapore, Malaysia, Taiwan, Philippines and/or Germany.
• Strong knowledge of payroll controls, reconciliations, statutory deductions and compliance.
• Manage the global end-to-end employee claims and reimbursement process.
• Review and validate employee claims against applicable policies and country requirements.
• Ability to manage multiple payroll cycles and strict deadlines.
• Strong Excel/data analysis skills; experience with HRMS/payroll systems and automation tools will be an advantage.
• Strong analytical and problem-solving skills.
• Excellent stakeholder and vendor management skills.
• Strong attention to detail and ability to work with sensitive/confidential information.

Governance, Controls & Process Improvement

• Establish and maintain strong payroll controls and audit-ready documentation.
• Support internal and external payroll/statutory audits.
• Identify opportunities for automation, standardization and process improvement across global payroll and claims.
• Develop and maintain SOPs, process documentation, checklists and payroll calendars.
• Prepare and maintain payroll and claims MIS, dashboards and management reports.
• Ensure adherence to defined SLAs, controls and escalation mechanisms.

Stakeholder Management

• Act as a key point of contact for global payroll-related queries and escalations.
• Partner with HRBPs, Finance, HR Operations, employees and external payroll vendors.
• Work closely with the Global Head – Payroll on payroll governance, operational excellence and continuous improvement initiatives.
• Support new country implementations, payroll transitions and process changes as required.

Education & Experience

• Bachelor's degree in Human Resources, Finance, Accounting, Commerce, Business Administration or a related discipline.
• 5+ years of relevant experience in payroll operations, preferably with significant exposure to global/multi-country payroll.
• Experience working with international payroll vendors or global payroll platforms will be preferred.