Senior Executive - Ecommerce and Merchandise Management

This Role requires a dynamic and detail-oriented professional to manage end-to-end merchandise operations along with ecommerce fulfilment activities. The ideal candidate should have experience in procurement, vendor coordination, merchandise production execution, ecommerce order management, and basic financial understanding.

Role & responsibilities

Merchandise Management

• Coordinate with vendors for sourcing, procurement, and production of merchandise products.
• Manage end-to-end merchandise development from concept to final delivery.
• Work closely with design teams to execute product designs, packaging, and branding requirements.
• Ensure quality control and timely production schedules with manufacturers and suppliers.
• Negotiate pricing, timelines, and commercial terms with vendors.
• Monitor inventory levels and maintain stock availability.

Vendor & Production Coordination

• Build and maintain strong relationships with manufacturers, suppliers, and logistics partners.
• Track production timelines and ensure on-time execution of orders.
• Resolve production or supply chain issues efficiently.
• Maintain records related to purchase orders, quotations, and vendor agreements.

Ecommerce Operations

• Handle ecommerce order management in our Website.
• Coordinate dispatch, shipment tracking, and delivery operations.
• Ensure timely order fulfilment and smooth customer experience.
• Monitor returns, replacements, and inventory reconciliation.
• Coordinate with warehouse and logistics teams for daily operations.

Financial & Operational Understanding

• Basic understanding of costing, margins, pricing structures, and profitability.
• Track purchase costs, vendor payments, and operational expenses.

Generate operational and sales reports for management review.

Preferred candidate profile

• Strong vendor management and negotiation skills.
• Knowledge of procurement and production processes.
• Familiarity with ecommerce platforms, OMS, dispatch, and logistics handling.
• Good understanding of inventory management and supply chain operations.
• Good financial and commercial acumen.
• High Proficiency in MS Excel and reporting tools.
• Strong communication, coordination, and problem-solving abilities