Senior Executive - Customer Service - BRO

• Develop and implement effective customer service strategies to enhance customer satisfaction.


• Lead and manage a team of customer service representatives to achieve high levels of customer service excellence.


• Collaborate with cross-functional teams to resolve complex customer complaints and issues.


• Analyze customer feedback and implement changes to improve overall customer experience.


• Train and coach team members to enhance their customer service skills.


• Monitor and report on key performance indicators to measure customer service effectiveness.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.