Senior Executive - Customer Care (Only Female Candidates)
THE Switch Recruitments Consultancy Jaipur · Gurugram · onsite · Posted 64d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage customer queries and complaints across calls, emails, digital channels, ensure timely resolution. Analyse feedback and complaint trends, coordinate with internal teams and share insights to improve customer satisfaction and product experience.
Fix Sat. Sun. Off
Cab Pick and Drop
Perks and benefits
Fix Day timingFix Sat. Sun. Off
Cab Pick and Drop
Sourced from naukri
Skills
Customer ServiceOutbound CallingCustomer CareInbound CallsCustomer QueriesEmail SupportSocial MediaQuery Resolutionvoice processChat Process