Senior Executive - Credit Control

Roles & Responsibilities -

Credit Risk Management

• Evaluate and assess the creditworthiness of potential and existing customers.
• Establish and monitor customer credit limits based on financial stability.
• Conduct periodic credit reviews and update risk assessments.

Debt Collection & Receivables Management

• Monitor outstanding balances and follow up on overdue payments.
• Implement collection strategies to reduce bad debt exposure.
• Negotiate payment terms and repayment plans with customers.

Customer Account Management

• Maintain accurate records of customer accounts, credit limits, and payment history.
• Reconcile customer accounts and resolve discrepancies.
• Prepare and provide regular receivables and collections reports to the finance team.

Stakeholder Communication

• Liaise with Key Account Managers (KAMs) and customers to resolve payment-related issues.
• Communicate account status, payment expectations, and collection updates to customers.
• Prepare and distribute invoices, statements, and related documentation.

Compliance & Governance

• Ensure adherence to company policies, credit control procedures, and relevant regulatory requirements.

Preferred Candidate Profile -

Experience & Qualifications

• Any graduate qualification.
• Minimum 3+ years of experience in Credit Control, Accounts Receivable, Collections, or a related Finance function.
• Proven experience managing credit risk, collections, and customer accounts.

Technical Skills

• Strong understanding of Accounts Receivable and Credit Control processes.
• Experience in account reconciliation and debt recovery.
• Proficiency in MS Excel and financial/accounting systems.
• Ability to analyze financial data and assess customer credit risk.

Core Competencies

• Strong analytical and problem-solving skills.
• Excellent negotiation and communication abilities.
• Ability to manage multiple priorities and work independently.
• High attention to detail and accuracy.

Personal Attributes

• Proactive and results-driven mindset.
• Ability to handle difficult collection conversations professionally and tactfully.
• Strong ethical standards, integrity, and accountability.
• Customer-focused with strong stakeholder management skills.