Senior Executive - Clubhouse Operations / Community Executive

Key Responsibilities:

• Oversee daily operations and ensure all recreational facilities are maintained to premium standards.
• Manage resident interactions, address queries, feedback, and complaints promptly and professionally.
• Coordinate bookings and scheduling of clubhouse amenities, party halls, meeting rooms, sports facilities, and events.
• Conduct regular inspections of clubhouse facilities, gyms, swimming pools, indoor games areas, and common spaces.
• Coordinate with housekeeping, security, technical, and landscaping teams for seamless service delivery.
• Monitor service quality and ensure compliance with community guidelines and SOPs.
• Manage vendor activities, AMC schedules, and facility maintenance requirements.
• Support planning and execution of resident engagement programs, festivals, and community events.
• Maintain operational records, reports, inventories, and utilization data.
• Drive high levels of resident satisfaction and customer service excellence.