Senior Executive - Agency Strategy

Job Description

A Position Overview

Position Title

Senior Executive, Agency Strategy

Department

Agency Sales

Level/ Band

251

Role Summary

• Develop and implement strategies to grow the agent network and increase per-agent productivity
• Analyze agent performance data (activation, persistency, ticket size, conversion) and turn it into actionable plans
• Identify untapped markets, segments, and geographies for agent expansion
• Run pilots, evaluate results, and scale what works
• Gather field feedback and use it to improve processes
• Track competitor agency models, commissions, and market trends

B Organizational Relationships

Reports To

Manager, Agency Strategy

Supervises

N.A.

C Job Dimensions

Geographic Area Covered

National

Stakeholders - Internal

Agency Sales, Distribution Strategy, HR, Finance, Operations, Technology, Learning & Development, and Senior Leadership Team.

Stakeholders - External

N.A.

D Key Result Areas

MIS & Dashboard Management

Build dashboards and MIS to track channel KPIs, and present insights to leadership

Monitor key metrics, trends, and performance indicators

AI & Creative Content Development

Utilize AI tools (Copilot, ChatGPT, Canva AI, etc.) to create creatives, Communication campaigns, Surveys and questionnaires, Distributor engagement contents

Tech-savvy with expertise in AV creation, editing, content merging, and AI-based creative development.

Stakeholder Management

Act as a key liaison between Field Teams, Regional Teams, and Head Office (HO).

Coordinate with internal stakeholders to drive MDRT initiatives and ensure timely execution

Track action items, follow-ups, and project deliverables across functions

Maintain regular contact with branch and sales teams to keep the program on track

Program Coordination

Support strategic drive, recognition programs, and engagement initiatives

Coordinate with business teams for campaign launches and execution.

Maintain trackers and monitor project progress against timelines.

E Skills Required

Technical

MS Office, PPT, AI usages

Behavioral

Demonstrates ownership, integrity, adaptability, and a strong results-driven mindset while effectively handling pressure and commitments.

Interpersonal Skills

Strong stakeholder management and collaboration skills

Communication & Presentation Skills

Excellent verbal, written, and presentation skills

Creative Thinking Skills

Ability to identify innovative solutions and use AI to generate creatives

Supervising / Leadership Skills

NA

Teamwork Skills

Ability to work effectively across cross-functional teams

Relationship Building Skills

Ability to build strong internal and external relationships

F Incumbent Characteristics

Qualification

Graduate / MBA preferred

Skill

• Strong analytical skills; advanced Excel, with SQL or BI tools (Power BI/Tableau) a plus
• Clear communication and presentation skills
• Project management and cross-functional collaboration
• Understanding of insurance products, commissions, and regulatory norms (IRDAI) is a strong advantage
• Comfortable in a fast-paced, target-driven environment
• Ability to work with cross-functional teams and manage multiple priorities
• Tech-savvy with a digital-first mindset

Experience

• 3-5 years in insurance or financial services sales, agency development or agent training
• Good communication and presentation skills
• • Proficient in Excel, MIS reporting and target tracking & PPT