About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story.

Responsibilities:

• Generate invoices for software solutions from the Accounting portal in CRM.
• Sharing invoices with customers and following up on payments..
• Managing the status of accounts and balances and identifying inconsistencies.
• Update the accounts receivable database with new accounts or missed payments.
• Ensure all clients remain informed on their outstanding debts and deadlines.
• Provide solutions to any relative problems of clients.
• Provide thorough reports on billing and collection in the form of MRR, Collection, Churn and Billing MIS and AMC Reports.
• Verification of Purchase Order and Quotation.
• Judging Profitability of the Sales Deal and Approval Process,
• Reconciliation and correctness of Order Booking

Requirements:

• Experience in billing and collection preferable 3-7 years.
• Adherence to laws and best practices in regards to dealing with customers and data
• Comfortable dealing with numbers and the processing of financial information
• Excellent knowledge of MS Office (particularly Excel) and CRM software
• Results-driven
• High degree of attention to detail and trustworthiness
• B.Com Graduate or higher qualification.