Senior Engineer
Jarvisden It Solutions · Chennai · onsite · Posted 53d ago
₹4.5L - ₹5.0L PA3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Diagnose and resolve hardware, operating system and application issues.
- Monitor servers, network connectivity, cloud environments, and data backup integrity.
- Oversee high-priority support queues, ensuring strict adherence to Service Level Agreements (SLAs).
- Manage Active Directory permissions, enforce Multi-Factor Authentication (MFA), and apply security patches.
- Guide junior support staff, lead escalation handoffs, and author internal knowledge base guide.
Sourced from naukri
Skills
Incident ManagementService ManagementProblem managementconfiguration management