BENGALURU · FULLTIME
Senior Engineer, Technical Support, Public Cloud
Veeam Software
Bengaluru · onsite · Posted 51d ago
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Undisclosed3–7 yrsfulltimeBengaluru
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Section · 01
About this role
We are now looking for;Public Cloud Data Protection Engineer.
- Providing;technical support and;in-depth troubleshooting for Veeam Softwares clients (B2B) via telephone, email, and web conferencing
- Acting as a technical focal point in relationships to fellow IT Professionals
- Researching and troubleshoot customer problems and inquiries
- Updating and work assigned cases in a timely manner
- Contributing to documentation to build Veeams knowledge base
- Work with technical documentation of all customer interactions accurately and within SLA in our CRM tool
- Contributin to documentation to build Veeams knowledge base
- Proactively stay up to date with all the latest technologies concerning Veeams products and the underlying technologies
- Fluent English;(reading/writing/speaking).
- Previous troubleshooting/administration experience is required
- Expertise in the following areas:;Microsoft Azure;(VMs, blob storage; roles, regions, security groups etc.),;Amazon AWS;(S3, EC2; roles, regions, security groups etc.),;Google Cloud Platform;(VMs, blob storage, VPC network, regions etc.),;Microsoft SQL;(SQL Studio, simple queries), Microsoft;Windows Server administration,;Linux administration,;Networking (TCP/IP, firewalls, tools), Backups (concepts, software solutions etc.)
- Ability to quickly learn, understand and explain technical information
- Ability and desire to take ownership of client issues through resolution
- Excellent time management skills
- Ability to work in a fast-paced environment
Sourced from naukri
Section · 02
Skills
crmsoftware solutionsfirewallsgoogle cloud platformamazon web servicesclassificationB2BBlob StorageAWS S3Computer NetworksAWS EC2Cloud DataCrm ToolSLAcloudData SecurityAdministrationLegalMicrosoft AzureLinuxArtificial Intelligence
Section · Company
About Veeam Software
Veeam Software
IT Services & Consulting
75
employees
2006
20 years old
Bangalore / Bengaluru, Karnataka
India
₹27.2L PA avg
Avg at Veeam Software
About
A leading provider of intelligent data management solutions, focusing on optimizing data availability and security in multi-cloud environments.
Industries
IT Services & ConsultingInternetHardware & NetworkingSoftware Product
Employee ratings
10 reviews
2.8/ 5
Culture
2.9
Career growth
2.5
Work-life
3.0
Employees rate it well for
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