Senior Engineer - Integrations

This role will be responsible for implementing, supporting, and maintaining integration solutions across Thomson Reuters products using available APIs, with a strong focus on customer-facing API implementations, SSO integrations, and ongoing technical support.

Responsibilities:

• Design, develop, implement, and maintain integrations between client systems and Thomson Reuters products.
• Support Thomson Reuters customers through end-to-end API implementation and provide ongoing technical assistance.
• Provide technical guidance and troubleshooting support for APIs, integrations, and SSO-related implementations.
• Build, manage, and strengthen relationships with customers, product teams, engineering teams, and technology stakeholders across Thomson Reuters.
• Partner with internal stakeholders to gather, assess, and prioritize customer feedback to support product innovation and improve customer satisfaction.
• Communicate effectively with stakeholders on upcoming features, product enhancements, changes, defects, and technical updates.
• Support cross-functional teams in resolving integration challenges and ensuring smooth customer onboarding and adoption.
• Drive continuous improvement in integration processes, API usage, and customer support practices.

About you:

• 5+ years of experience as a Systems Engineer, Integration Engineer, API Engineer, Technical Analyst, or in a similar technical/customer-facing role.
• Proven experience supporting customers with API implementations and providing ongoing technical support for APIs.
• Strong technical acumen with the ability to translate business requirements into clear, actionable technical requirements.
• Good understanding of SSO concepts and implementation approaches.
• Strong stakeholder management skills with the ability to build, maintain, and manage relationships across customers and internal teams.
• Excellent verbal and written communication skills, including experience creating detailed technical and functional documentation.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to independently initiate, manage, and drive projects to successful completion with minimal supervision.
• 5+ years of software development experience with Java and Angular on AWS and/or Azure platforms; relevant cloud certifications preferred.
• 1+ years of experience working with AI technologies.
• Experience in XML, XSLT, XSD, and related technologies.
• Experience with source control tools such as Git, TFS, or similar platforms.