Senior Engineer_Information Technology
Tata Electronics · Kolar · onsite · Posted 1d ago
Not disclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Purpose
Provide L2 support for OA (Office Automation) infrastructure, applications, systems, and end-user issues.
Troubleshoot and resolve desktop, laptop, printer, scanner, network connectivity, and peripheral issues.
Support Windows OS, Microsoft 365, Active Directory, DNS, DHCP, Group Policy, and endpoint management.
Provide support for Microsoft Intune device enrollment, policy deployment, compliance, and troubleshooting.
Troubleshoot LAN/Wi-Fi connectivity issues and coordinate with the Network team for L2/L3 issues.
Support user account creation, password reset, access permissions, and security policies.
Support CyberArk/PAM-based privileged access as per company security procedures.
Install, configure, and troubleshoot approved software and applications.
Coordinate with application, server, network, security, and vendor teams for complex issues.
Monitor and follow up on incidents and service requests through ServiceNow/ITSM.
Perform root-cause analysis for recurring issues and maintain proper documentation.
Follow change management, incident management, and problem management processes.
Ensure endpoint security tools such as CrowdStrike/Trellix/Intune are installed and functioning.
Prepare daily/weekly support reports and maintain asset/inventory records.
Key Responsibility
At least 5-6 years of experience. BE / BTech in Computer science or related degree. Strong analytical skills with the ability to troubleshoot and resolve complex technical issues quickly.
Ability to optimize manufacturing processes and improve efficiency through system enhancements. Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
Qualification
Experience
Additional Technical Requirements
Competencies
B. Future Ready
Provide L2 support for OA (Office Automation) infrastructure, applications, systems, and end-user issues.
Troubleshoot and resolve desktop, laptop, printer, scanner, network connectivity, and peripheral issues.
Support Windows OS, Microsoft 365, Active Directory, DNS, DHCP, Group Policy, and endpoint management.
Provide support for Microsoft Intune device enrollment, policy deployment, compliance, and troubleshooting.
Troubleshoot LAN/Wi-Fi connectivity issues and coordinate with the Network team for L2/L3 issues.
Support user account creation, password reset, access permissions, and security policies.
Support CyberArk/PAM-based privileged access as per company security procedures.
Install, configure, and troubleshoot approved software and applications.
Coordinate with application, server, network, security, and vendor teams for complex issues.
Monitor and follow up on incidents and service requests through ServiceNow/ITSM.
Perform root-cause analysis for recurring issues and maintain proper documentation.
Follow change management, incident management, and problem management processes.
Ensure endpoint security tools such as CrowdStrike/Trellix/Intune are installed and functioning.
Prepare daily/weekly support reports and maintain asset/inventory records.
Key Responsibility
At least 5-6 years of experience. BE / BTech in Computer science or related degree. Strong analytical skills with the ability to troubleshoot and resolve complex technical issues quickly.
Ability to optimize manufacturing processes and improve efficiency through system enhancements. Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
Qualification
Experience
Additional Technical Requirements
Competencies
B. Future Ready
- Future Ready
- Deep Domain Knowledge
- Deep Domain Knowledge
- Pioneering
- Pioneering
- Purposeful Pursuit of Goals
- Purposeful Pursuit of Goals
- Customer Empathy
- Customer Empathy
- Agility
- Agility
- Teamwork
- Teamwork
Sourced from foundit
Skills
DNSGroup PolicyActive DirectoryDHCPServicenow ItsmMicrosoft 365Cyberark PamIntuneCrowdstrikeWi-Fi connectivitytrellixWindows OSEndpoint Management
About Tata Electronics
Tata Electronics
Semiconductors
10.0k+
employees
1868
158 years old
Mumbai, Maharashtra
India
₹6.3L PA avg
Avg at Tata Electronics
About
Tata Electronics focuses on manufacturing precise components and aims to create a positive social impact by promoting women's employment and community welfare.
Industries
Semiconductors
Employee ratings
10 reviews
4.0/ 5
Culture
3.4
Career growth
2.8
Work-life
3.3
Employees rate it well for
Job Security43Overall Company40
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