MUMBAI · FULLTIME
Senior E-commerce Operations Executive
Midas Fintech Solutions
Mumbai · onsite · Posted 13d ago
Sourced from
Undisclosed2–5 yrsfulltimeMumbai
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Section · 01
About this role
Marketplace Operations
- Manage daily operations on Amazon Seller Central and Flipkart Seller Hub
- Track orders, dispatch status, cancellations, returns and customer issues
- Maintain listing hygiene across marketplaces
- Update product titles, descriptions, images, pricing, offers and stock status
- Coordinate with marketplace support teams for issues, claims and escalations
- Support campaign execution, deal participation and pricing updates
- Monitor account health, order defect rate, return rate and fulfilment performance
- Coordinate operations across Zepto, Blinkit, BigBasket, Swiggy Instamart and other quick commerce platforms
- Track SKU availability, stock movement and replenishment requirements
- Coordinate with platform teams for listing updates, pricing, promotions and inventory visibility
- Monitor fast moving SKUs and avoid stockouts
- Share daily quick commerce sales and inventory reports
- Manage end to end Shopify backend operations
- Track website orders, payments, inventory and fulfilment status
- Coordinate product uploads, pricing updates, discount codes and stock updates
- Monitor top selling SKUs, low stock SKUs and slow moving products
- Coordinate with logistics partners for dispatch, delivery and returns
- Maintain clean product data across the Shopify store
- Coordinate with warehouse team for product dispatch and stock movement
- Track inventory across marketplaces, Shopify, quick commerce and B2B orders
- Maintain SKU level stock reports
- Raise alerts for low stock, overstock and dead stock
- Coordinate packing, dispatch, inward and outward stock movement
- Ensure inventory data is updated accurately across all platforms
- Manage B2B order processing and coordination
- Track bulk orders, distributor orders, institutional orders and partner orders
- Coordinate pricing, availability, dispatch and delivery timelines
- Maintain B2B order records and payment follow ups with the concerned team
- Support documentation required for dispatch and reconciliation
- Prepare daily sales, inventory, order and return reports
- Track top SKUs, low performing SKUs and platform wise performance
- Use Excel for VLOOKUP, Pivot Tables and basic data analysis
- Share insights on stockouts, returns, cancellations, delayed dispatches and claims
- Maintain dashboards for marketplace and Shopify performance
- Support marketing and leadership team with operational data
- Track returns, RTOs, damaged products and customer claims
- Coordinate claim reconciliation with Amazon, Flipkart and other platforms
- Follow up for pending claims, payment mismatches and deductions
- Maintain records of marketplace deductions, penalties and recoveries
- Work with finance team for payout reconciliation and reporting
- Exposure to quick commerce platforms like Zepto, Blinkit, BigBasket or Swiggy Instamart is a strong plus
- Strong Excel skills including VLOOKUP, Pivot Tables and reporting
- Good understanding of order management, inventory coordination and dispat
- Quick Commerce Operation
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Section · 02
Skills
distributorOperations ExecutiveB2BRTOSLogisticsE-commerceQuick commerce OperationShopifyCampaign ExecutionOrder ManagementBackend OperationsoperationsSalesdata analysisfinanceOrder Processingmarketingdispatchdispatch status
Section · Company
About Midas Fintech Solutions
Midas Fintech Solutions
11-50
employees
Mumbai
US
About
Midas Fintech Solutions develops advanced technology for investments and trading, featuring a high-performance platform for algorithmic trading.
Industries
Financial ServicesFinTechTrading Platform
Employee ratings
2 reviews
2.1/ 5
Culture
1.7
Career growth
1.7
Work-life
2.4
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