Senior E-commerce & Marketplace Manager

About the Role

Seeking a skilled Senior E-commerce & Marketplace Manager to direct brand strategies across diverse channels for US clients. Ideal candidates possess comprehensive experience with platforms such as Amazon, Walmart, TikTok Shop, and Target Plus, alongside expertise in marketplace operations, digital advertising, and performance analytics.

Key Responsibilities:

• Oversee and scale diverse digital storefronts and sales channels.
• Direct administration of Amazon Seller Central, covering product cataloging, listing maintenance, account health monitoring, and issue resolution.
• Demonstrated proficiency across Walmart, Etsy, TikTok Shop, Shopify, alongside additional digital retail channels.
• Execute listing enhancement and copy optimization, refining product titles, key bullet features, expanded descriptions, indexing attributes, and search terms.
• Perform comprehensive search term discovery, competitive benchmarking, and marketplace search evaluation.
• Evaluate revenue trends, shopper traffic metrics, conversion efficiency, and channel metrics.
• Lead and fine-tune Amazon Sponsored Ads and digital retail marketing campaigns.
• Practical background with Google Advertising and Meta Ad platforms.
• Develop strategic tracking summaries and translate data into operational recommendations.
• Supervise stock forecasting, product availability targets, and logistical operations alignment.
• Address and resolve platform errors, catalog discrepancies, stock bottlenecks, distribution challenges, and account warnings.
• Partner effectively with external stakeholders and cross-functional teams while driving project ownership.

Requirements:

• At least five years of professional background directing online retail channels and digital marketplaces.
• Extensive operational expertise utilizing Amazon Seller Central to manage daily account functions.
• Proven track record supervising multi-brand portfolios and varied retail accounts simultaneously.
• Advanced capabilities in performance assessment, operational reporting, and account issue resolution.
• Comprehensive grasp of digital advertising, stock planning, and storefront operations.
• Strong interpersonal capabilities with demonstrated ability to interface with external stakeholders.
• High proficiency in spreadsheet modeling using Google Sheets and Microsoft Excel.
• Aptitude for autonomous project execution during standard USA business schedules.