Senior Dynamics 365 Developer

Role & responsibilities

• Design, develop, customize, and maintain Microsoft Dynamics 365 Customer Engagement (CE) applications.
• Develop Dynamics 365 Plugins, Custom Workflows, and Portal (Power Pages) solutions to meet business requirements.
• Build and customize PowerApps Component Framework (PCF) Controls for enhanced user experience.
• Collaborate with Business Analysts, Product Owners, Solution Architects, and stakeholders to gather, analyze, and translate business requirements into technical solutions.
• Prepare technical design documents and specifications for new features and enhancements.
• Develop scalable, reusable, and maintainable code using .NET, C#, JavaScript, and Web Services (REST/SOAP).
• Integrate Dynamics 365 with internal and external applications using APIs and web services.
• Use Azure DevOps for source code management, version control, CI/CD pipelines, and application deployments.
• Perform unit testing, system integration testing, and support User Acceptance Testing (UAT) to ensure high-quality deliverables.
• Work closely with QA teams to create and execute test cases and resolve defects.
• Deploy solutions to production environments following established release and deployment processes.
• Troubleshoot application issues, perform root cause analysis, and implement effective solutions.
• Maintain and enhance existing Dynamics 365 applications based on business change requests.
• Monitor application performance and recommend improvements to optimize system functionality and efficiency.
• Log, track, and resolve production issues through change management processes.
• Ensure solutions comply with organizational coding standards, security policies, and software development best practices.
• Mentor junior developers and provide technical guidance where required.
• Participate in code reviews and contribute to continuous improvement of development practices.
• Stay updated with the latest Microsoft Dynamics 365, Power Platform, and Azure technologies and recommend innovative solutions.
• Work collaboratively in an Agile development environment to deliver projects within agreed timelines and quality standards.
• Communicate project progress, technical updates, and potential risks to stakeholders and project teams.

Preferred candidate profile

5 years + relevant IT experience

5 years + Microsoft CRM development experience (essential) Experience in a team lead/mentoring role (desirable)

Mandatory Skills:

• Dynamics 365 Customer Engagement

• Azure DevOps CI & CD

• Power Platform PCF Controls

• Dynamics 365 Plugin development

• Dynamics 365 Portal development

• .Net

• C#

• JavaScript

• Web services

• Knowledge of Software Development Lifecycle (SDLC)

• Knowledge of software testing

• Knowledge of writing test cases