Senior Director

Role & responsibilities

Campus Operations Coordination: Support the Senior Director in managing campus administrative services, ensuring efficient coordination of transport, facilities, housekeeping, hospitality, and security operations.

2. Operational SLA Monitoring: Monitor performance of operational services against defined service level agreements, ensuring timely resolution of maintenance requests, operational issues, and service disruptions.

3. Security & Safety Support: Coordinate with security leadership to ensure effective functioning of campus safety systems, surveillance infrastructure, and incident response protocols.

4. Facilities & Infrastructure Support: Oversee coordination of maintenance activities, utilities management, and facility upkeep, ensuring minimal operational downtime and efficient service delivery.

5. Hospitality & Visitor Services: Support the management of institutional hospitality services and visitor coordination, ensuring professional handling of institutional guests and official visits.

6. Administrative Digitisation & Process Improvement: Assist in the implementation of digitised workflows, operational dashboards, and process improvement initiatives aimed at improving efficiency and transparency in administrative operations.

Preferred candidate profile

Masters Degree in Management / Administration / Public Administration / related discipline from a recognized university.

• MBA or equivalent management qualification will be preferred. Experience •

Minimum 18–20 years of experience in administration, facilities management, campus operations, or institutional services. •

Experience in large institutional campuses, universities, defence establishments, or government organisations will be preferred.