Senior Director - Product Management

About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.

Exploring the role RateGain is looking for a Sr. Director of Product Management to own the end-to-end product strategy for our Business Intelligence portfolio for Hotels. This is a team-leadership role for a builder and strategist — someone who can define where the portfolio goes next, translate that vision into roadmaps that ship, and coach a small team of PMs to execute with rigor. You'll be at the intersection of hospitality data, marketing technology, and the emerging world of Agentic AI — identifying where intelligent, autonomous product experiences can create real differentiation for hotels navigating an increasingly complex ecosystem across multiple domains – revenue, distribution and demand. This role requires someone who takes full ownership of outcomes — someone who sees market shifts early, builds the winning plan, and executes it without excuses.

Job responsibility: Strategy & Vision

• Define and communicate the strategic vision and multi-year roadmap for the BI portfolio, tightly aligned with overall business goals.
• Stay ahead of market trends and the evolving AI landscape to determine the right product at the right time — and take full ownership for devising and executing the winning plan.
• Identify market opportunities, customer needs, and competitive dynamics to drive product differentiation.
• Conduct ongoing competitive analysis to sharpen positioning and identify white space.

AI & Innovation

• Bring a strong working understanding of the AI landscape — especially Agentic AI — to conceive and shape new products and features that leverage autonomous, intelligent capabilities.
• Partner with data science to translate emerging AI/ML capabilities into practical, monetizable product bets.

Product Lifecycle Ownership

• Own the entire product lifecycle across multiple product lines — from concept and business case through launch, adoption, and ongoing optimization.
• Create and continuously evolve product roadmaps that balance customer needs, competitive pressure, and business priorities.
• Identify opportunities to build analytics products from the data already at hand, working closely with stakeholders, customers, and the data science team.

Cross-Functional Execution

• Collaborate closely with Engineering, Data Science, Marketing, and Sales to deliver integrated, end-to-end solutions.
• Partner with customers and internal stakeholders to gather feedback, deeply understand their needs, and consistently exceed product expectations.
• Implement strategies that improve customer engagement and satisfaction through seamless technology integrations.

Commercial Strategy & GTM Alignment

• Partner closely with Commercial and Sales leaders to pressure-test product concepts against what customers will actually buy, ensuring the roadmap is built around what will sell, not just what is technically interesting.
• Translate market pricing, packaging, and win/loss feedback from Commercial teams into clear product requirements and prioritization calls.
• Bring the voice of the field into product strategy — validating positioning and business cases with Commercial stakeholders before committing engineering investment.
• Support Commercial teams with product input on high-value deals, RFPs, and customer negotiations, and feed that insight back into the roadmap.

Data-Driven Decision Making

• Leverage data analytics and market research to inform product decisions, validate hypotheses, and prioritize feature investment.
• Define and monitor KPIs and performance metrics across the portfolio to measure success and drive continuous improvement.

Education & Work Experience:

• 10+ years of product management experience, including experience leading and mentoring a team of PMs.
• Proven experience owning product strategy and roadmaps for B2B SaaS products, ideally in hospitality, travel tech, or marketing technology.
• Track record of taking products from concept through launch and scaling them post-launch.
• Experience partnering with Commercial and Sales leadership to shape product-market fit, pricing, and packaging decisions.

Knowledge:

• Deep understanding of the hospitality, travel technology, and digital marketing ecosystem, including hotel distribution, demand generation, and revenue management.
• Strong knowledge of Business Intelligence, analytics platforms, data warehousing concepts, and data-driven product development methodologies.
• Solid understanding of Artificial Intelligence, Machine Learning, and emerging Agentic AI technologies and their practical applications in SaaS products.
• Knowledge of product management frameworks, including product discovery, roadmap prioritization, pricing, packaging, and go-to-market strategies for B2B SaaS products.
• Familiarity with customer acquisition, conversion optimization, marketing analytics, and key performance metrics such as traffic growth, CAC, and ROAS.

Skills:

• Strong point of view on AI and Agentic AI, with the ability to translate emerging technology into product opportunity.
• Strong analytical mindset — comfortable working with data, defining KPIs, and using research/analytics to make decisions.
• Excellent stakeholder management skills, with experience working across Engineering, Data Science, Marketing, and Sales.
• Commercial acumen — able to translate input from Sales and Commercial leaders into product decisions that will sell in market.
• Sharp competitive and market instincts — able to spot opportunities early and act on them decisively.
• Exceptional communication skills — able to articulate a compelling vision to executives, customers, and cross-functional teams alike.
• A high sense of ownership and accountability; comfortable being the person who makes the call and owns the outcome.

Attitude:

• Strategic thinker with a customer-centric approach to product development.
• Innovative mindset, constantly seeking ways to improve products and processes.
• Ability to work in a fast-paced, dynamic environment, managing multiple priorities effectively. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on grounds of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided basis of qualifications, merit, and business needs.