Senior Director, Head of Industry Relations Field Team

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

The Senior Director, Head of Industry Relations Field Team is part of the Move Inc. Industry Relations team and supports account management and efforts to sign MLSs up for all Move and Realtor.com ’s products, tools and services.

This leader is responsible for strengthening partnerships with multiple listing services (MLSs) and Realtor® associations (local and state), ensuring Realtor.com remains a trusted industry partner and a leader in MLS collaboration and data integrity.

The Senior Director directs a highly visible remote team responsible for MLS engagement, delivery of field team industry communications and MLS partner industry event support. The role requires credibility across the industry, comfort in public forums, and the ability to align Realtor.com’s strategy with industry needs while delivering measurable business outcomes.

I ndustry Partnerships & Advocacy

Serve as Realtor.com’s Senior Field Team representative with national, state, and local Realtor® associations, MLSs, and related organizations.

Foster and maintain trusted relationships across a broad spectrum of brokers, agents, association executives, and MLS leaders.

Translate partnerships into business outcomes that drive MLS retention, data coverage, and Realtor.com product adoption.

Actively engage stakeholders on a regular basis

MLS Engagement & Data Strategy

Oversee acquisition (and where appropriate lead negotiation), licensing, and integration of MLS data to ensure accuracy, timeliness, and compliance.

Drive proactive outreach to MLSs, brokers, and industry partners to acquire listing agreements and drive adoption of tools like Realtor.com+. 

Partner with internal Product, Communications, Marketing, and Legal teams to align industry messaging and needs with Realtor.com’s business strategy and technology roadmap.

Represent Realtor.com at major real estate conferences and events (e.g., Inman, NAR, CMLS, Thrive).

Team Leadership & Functional Oversight

Directly lead the Industry Relations Field team, including:

MLS engagement and operations.

Field Team communications and events strategy.

Integrate these functions into a cohesive strategy that elevates Realtor.com’s industry/MLS partner relationships through visibility, credibility, and partner satisfaction.

Appropriately manage the Field team, ensuring the quality of the team is maintained at or above acceptable standards, provide coaching, onboarding, resources, and leadership development for the Field Team to ensure the team’s long-term effectiveness.

Manage administrative tasks, travel approvals, expense reports, staying within approved sponsorship and related budgets, and all performance review processes.

Demonstrated abilities in self-management and remote work:

The Employee must be able to work independently from a remote location and provide the necessary office space, phone, and internet connections.

Qualifications:

15+ years in real estate, proptech, or MLS/association leadership roles.

Deep knowledge of MLS operations, governance, and data licensing.

Proven track record of building trusted industry relationships and navigating complex stakeholder environments.

Exceptional relationship-building, communication, and negotiation skills.

Strong public speaking and media presence, with experience on panels and keynotes.

Strategic thinker with the ability to influence stakeholders, policymakers, and industry leaders.

Analytical acumen to assess competitor activity, industry shifts, and regulatory risks.

Bachelor’s degree, MBA, or equivalent experience

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

Inclusive and Competitive medical, Rx, dental, and vision coverage

Family forming benefits

13 Paid Holidays

Flexible Time Off

8 hours of paid Volunteer Time off

Immediate eligibility into Company 401(k) plan with 3.5% company match

Tuition Reimbursement program for degreed and non-degreed programs

1:1 personalized Financial Planning Sessions

Student Debt Retirement Savings Match program

Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.