Senior DevOps Engineer

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future. At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities

Join Our Infrastructure Engineering Team as a Senior DevOps Engineer! Are you passionate about building scalable, reliable, and cutting-edge infrastructure solutions? Do you thrive in a fast-paced environment where innovation and collaboration are key? If so, we want you to join our Infrastructure Engineering team as a

Senior DevOps Engineer !

About The Role As a Senior DevOps Engineer, you will play a pivotal role in designing, implementing, and maintaining the infrastructure and tools that power our organization’s platforms. You will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Responsibilities

• Design, implement, and manage CI/CD pipelines to accelerate application and infrastructure delivery and improve deployment reliability.
• Deploying infrastructure and applications using existing deployment pipelines. Troubleshoot deployment failures.
• Automate infrastructure provisioning, configuration, and monitoring to enhance operational efficiency.
• Collaborate with development and operations teams to ensure platform reliability, scalability, and performance.
• Lead incident management efforts, troubleshoot complex issues, and implement proactive solutions to minimize downtime.
• Mentor and guide junior team members, fostering a culture of continuous learning and innovation.
• Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.
• Provide 4th line escalation for infrastructure issues including on call (on a rota basis).
• Produce technical documentation to a high standard.

Experience

• 5+ years of experience in DevOps, Site Reliability Engineering (SRE), Platform Engineer, Deployment or related roles.
• Comprehensive knowledge of and implementation experience in Microsoft Azure ecosystem, which must include Azure Kubernetes, Application Gateway, and either PostgreSQL or SQL Server. Knowledge of APIM, ServiceBus and associated diagnostics services underpinning data processing and distributed applications is desirable.
• Proficiency in infrastructure-as-code tools (Terraform, Ansible and Helm Charts preferred) and CI/CD pipelines (ADO preferred).
• Strong scripting skills (PowerShell, Bash, etc.) and experience with monitoring/logging tools (Grafana, Azure Log Analytics, etc.).
• Deep understanding of networking, security, and system architecture best practices.
• Excellent problem-solving skills and the ability to lead incident response and root cause analysis.
• Strong communication and collaboration skills, with a passion for mentoring and knowledge sharing. What's in it for you? At RM My Work Blend @RM provides office-based colleagues with multi location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at alternative locations, and with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working. As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com