Senior DevOps Engineer (Salesforce)

We are looking for a Senior Salesforce Engineer for the Sales Apps Team to build and maintain world-class CRM systems to manage the MongoDB Sales Team.

• Effectively work autonomously and collaboratively to design and implement both tactical and project-related deliverables
• Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
• Build for scale by designing holistically, with a focus on flexibility and maintainability
• Ensure appropriate controls and documentation are followed to create an effective control environment
• Design and develop high-quality Salesforce products in an Agile environment

Responsibilities

• CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines to automate the software development lifecycle
• Salesforce Integration: Manage and optimize the integration of Salesforce within our DevOps processes, including deployment, data migration, and synchronization
• Deployment Management: Run the deployment process for all applications, ensuring smooth and efficient releases
• Monitoring and Logging: Set up and maintain monitoring and logging solutions to ensure the health and performance of applications
• Collaboration: Work closely with development, QA, and operations teams to streamline workflows and ensure the delivery of high-quality software
• Automation: Develop and maintain automation scripts using Python to improve system reliability and developer productivity
• Security: Implement and enforce security best practices in the DevOps processes
• Troubleshooting: Diagnose and resolve issues in development, test, and production environments
• Documentation: Create and maintain comprehensive documentation for all DevOps processes and procedures
• Disaster Recovery: Develop and maintain disaster recovery plans and procedures to ensure business continuity
• Performance Optimization: Continuously analyze and improve system performance, scalability, and reliability
• Mentoring and Training: Provide guidance and training to junior DevOps engineers and other team members
• Compliance and Audits: Ensure that all systems and processes comply with industry standards and regulations, preparing for and participating in audits as necessary
• Configuration Management: Implement and maintain configuration management tools to manage code and infrastructure versions effectively
• GitHub Management: Manage and optimize the use of GitHub for version control, code collaboration, and repository management
• AI Integration: Work on integrating AI and machine learning models into DevOps processes to enhance automation, predictive analysis, and system performance
• Continuous Improvement: Identify opportunities for process improvements and implement DevOps best practices across the organization

Minimum Requirements

• Bachelors or Masters degree in Computer Science, Information Systems, or equivalent
• 10+ Years of Salesforce experience with at least 5+ years of experience in Salesforce DevOps and CI/CD pipeline management
• Strong knowledge of Salesforce Metadata API, Scratch Orgs, and source-driven development
• Experience with CI/CD tools like Gearset, Jenkins, GitHub Actions, Azure DevOps, or Bitbucket Pipelines
• Scripting expertise in Shell, Python, or JavaScript to automate DevOps processes
• Proficiency in Git-based version control and best practices for branching, merging, and code management
• Experience working with SFDX, PMD, Clayton, SonarQube, or similar tools for code quality and security
• Strong knowledge of release management, deployment strategies, and rollback planning
• Experience in Salesforce environment management (Sandboxes, Scratch Orgs, Data Seeding, Data Masking)
• Knowledge of Salesforce packaging (Unlocked & Managed Packages)
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer) are a plus
• Proven analytical and problem-solving ability to grasp concepts quickly and deliver results against ambitious timelines

Success Measures

• In 3 months: You will have acquired complete knowledge of the CRM systems and tools at MongoDB and also have a full grasp of the current business process and implementations by working closely with the senior resources in the team
• In 6 months: You will have successfully implemented and delivered one or two critical projects in the Salesforce CRM area and become a technical SME in MongoDB Salesforce systems and implementations
• In 12 months: You will have established successful relationships with our key partners and become the go-to person for anything (business process/technical implementations) related to Salesforce CRM