Senior DevOps Engineer and production support

we are looking for a Senior Production Support / DevOps Engineer to support and operate enterprise Java-based platforms in close collaboration with development teams. This role focuses on application reliability, cloud operations, and observability, ensuring stable, secure, and performant systems across Azure environments.

The position sits within the same delivery unit as Java developers, acting as a key link between development, cloud, and operations.

Job Description

In this role, you will:

Provide production support for business-critical applications, ensuring availability,

performance, and reliability.

Work closely with Java development teams to support application troubleshooting,

including log analysis and root cause investigation.

Support and monitor REST APIs and distributed application components.

Operate and support applications deployed on Azure Kubernetes (AKS).

Manage and support cloud services on Microsoft Azure, including:

Azure Cosmos DB

Azure SQL Server

Azure Static Web Apps

Blob Storage

Static Web Apps

Support Snowflake environments for data access and operational troubleshooting.

Perform Unix/Linux operational tasks and environment-level troubleshooting.

Execute and support DevOps processes, including deployments, releases, and

environment validation.

Implement and use monitoring and observability practices to proactively identify

incidents.

Handle incidents, service requests, and changes using ServiceNow.

Manage batch processing and scheduling activities using Control-M.

Maintain technical and operational documentation in Confluence.

Use GitHub and Azure DevOps (ADO) for source control, pipelines, and collaboration.

Collaborate within Agile delivery teams and contribute to continuous service

improvement.

Responsibilities

You will work in complex, evolving client environments

You are expected to balance delivery quality with pragmatism

You will collaborate with diverse profiles across functions and cultures

Autonomy increases with seniority — so does responsibility

Mandatory Skills Must-haves

At least 5 years of strong experience in Production Support / DevOps roles within

enterprise environments.

Hands-on experience supporting Java applications, including troubleshooting and log

analysis.

Experience with Unix/Linux systems is a good-to-have.

Experience supporting APIs and service-based architectures.

Strong experience with Microsoft Azure, including:

Kubernetes (AKS)

Azure Cosmos DB

Azure SQL Server

Azure Static Web Apps

Blob Storage

Proficiency in SQL

Experience with GitHub

Good understanding of DevOps practices and operational workflows.

Experience with Monitoring and Observability tools, preferably Dynatrace.

Experience with Snowflake is a good to have (available to upskill)