Senior Desktop Support Engineer
prama hikvision india pvt. ltd · Mumbai · onsite · Posted 21d ago
₹1.5L - ₹5.0L PA3–8 yrsfulltimeSourced from
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About this role
Job Role: Desktop Support Engineer
Location: Goregaon (Near Aarey Metro Station) Vasai (Valiv Patha, Gaon Devi Road)
Roles and Responsibilities:
- Provide Level 2 desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals.
- Install, configure, and maintain operating systems (OS) on Windows platforms.
- Troubleshoot common software applications such as Outlook configuration and printer setup.
- Perform hardware replacement or repair of faulty components when necessary.
- Collaborate with team members to resolve complex technical issues that require escalation.
Kind Regards,
Rohan Kadam
[phone removed]
Sourced from naukri
Skills
Ticketing Toolsvip supportSLAPrinter SupportDesktop SupportOutlook ConfigurationIT SupportRemote Support
About Prama Hikvision India

prama hikvision india pvt. ltd
Electronics Manufacturing
492
employees
2009
17 years old
Hangzhou
China
₹6.4L PA avg
Avg at Prama Hikvision India
₹1.5L – ₹5L PA
This role
About
Engages in providing state-of-the-art surveillance equipment, catering to the security needs of various sectors in India.
Industries
Electronics ManufacturingManufacturingElectronicsAnalytics & KPO
Employee ratings
10 reviews
3.6/ 5
Culture
2.5
Career growth
2.4
Work-life
3.0
Employees rate it well for
Job Security36Work-Life Balance36
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