Senior Design Leader - BFSI/FinTech

THE ROLE:

We're looking for a seasoned design leader to shape experiences across Credit Cards, Payments, UPI and Financial Services.

Someone who combines strong product craft, strategic thinking, business understanding and an AI-first approach to design and execution.

WHAT YOU'LL DO:

- Lead the design charter across Credit Cards, Payments and Financial Services.

- Turn complex financial products into simple, intuitive and trustworthy experiences.

- Partner with Product, Engineering, Business, Marketing and Data to shape product decisions.

- Connect design to measurable outcomes across adoption, engagement, conversion and trust.

- Think beyond screens - across journeys, service design and the broader customer experience.

- Lead and coach designers while raising the bar on craft and strategic thinking.

- Bring an AI-first approach to research, exploration, prototyping, validation and execution.

- Build AI-enabled workflows that increase the speed, quality and leverage of the design team.

WHAT WE'RE LOOKING FOR:

- 12+ years of product design experience with meaningful design leadership experience.

- Strong consumer product craft and experience shipping at scale.

- Experience in fintech, payments, credit cards, banking or complex consumer ecosystems.

- Strong product and business thinking with the ability to connect design to outcomes.

- Ability to influence and collaborate across functions and senior leadership.

- An AI-first mindset - actively experimenting with new tools and rethinking how design team's work.

NICE TO HAVE:

Experience with regulated financial products, multi-brand ecosystems, 0 - 1 products, large-scale transformations, or building new design workflows and systems.