Senior Delivery Manager

Overall Success Profile:
A senior, technology-oriented Delivery Manager with 12 - 18 years of experience, strong leadership of 250+ member engineering teams, global/GCC delivery exposure, preferably within Banking/Payments, and a strong understanding of Java/Full Stack, Cloud, AI/GenAI and Data technologies. The candidate should demonstrate proven ownership of large-scale programs, globally distributed teams, client relationships, delivery governance, talent management and operational excellence.

Experience

Role Profile

Seasoned Delivery Manager / Delivery Leader with extensive experience managing large-scale engineering and delivery organizations

Team Management

Proven experience managing large, globally distributed teams (handling teams) of 250+ professionals

GCC Experience

Prior experience in managing GCC engagements / global delivery centers is preferred

Domain Experience

Strong preference for candidates with Banking / Payments domain experience

Technology Exposure

Strong technology background across Java, Full Stack, Cloud, GenAI, Data Engineering, Analytics, Data Science and ML

AI / GenAI

Experience in managing and delivering AI / GenAI programs and initiatives

Program Management

Proven experience in managing large-scale programs and establishing effective delivery processes, governance and operational frameworks

Global Delivery

Demonstrated experience in establishing and managing globally distributed engineering and project teams for international clients

Delivery Management

Experience managing implementation and support projects with accountability for SLA, budget, quality, timelines and customer satisfaction

Methodologies

Strong practical understanding of modern project management methodologies and software engineering processes, including Agile delivery

Client Management

Excellent client management, stakeholder engagement, negotiation and relationship management skills

Leadership & Talent Management

Proven ability to attract, develop and retain high-performing talent

Communication

Excellent verbal and written communication skills; fluent English is mandatory

Operational Excellence

Ability to operate effectively within a diverse, complex and large-scale environment

Technical Advantage

Experience with developing or managing distributed, high-load systems will be an added advantage

Key Leadership Attributes

Strong leadership, organizational, teamwork, attention to detail and decision-making capabilities

Service / Contract Delivery

Experience delivering projects in accordance with Service/Work Orders (SO) or Contract Execution Plans (CEP)

Profiles to Avoid

Do not consider profiles primarily aligned to QA, Agile/Scrum Master, ERP/SAP, Oracle, packaged services, Salesforce or Workday implementation projects