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    Job · 18685106

    Tech Mahindra logo

    Senior Customer Support Executive

    Tech Mahindra · Noida · onsite · Posted 31d ago

    ₹3.8L - ₹5.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles and Responsibilities

    • Handle international customer queries regarding billing, payment and related issues.
    • Resolve customer queries over inbound calls.
    • Identify and assess customer needs to achieve satisfaction.

    Preferred Candidate

    • Min. 1yr experience from International BPO is mandatory!!
    • Excellent verbal and written communication skills.
    • Graduation not mandatory.
    • Flexible working in rotational shifts.

    Perks & Benefits

    • Attractive Incentives
    • Both Side Cab Facilities
    • 5 Days Working
    • 2 Days Rotational Offs

    Location: Noida (Onsite Completely)


    Interested Candidates can share their CV on whatsapp-


    WhatsApp: [phone removed]

    Email ID: [email removed] & responsibilities




    Sourced from naukri

    Skills

    CSATInternational VoiceInternational CallingCustomer RetentionCustomer SupportCustomer CareUpsellingInbound CallsInternational Call CenterInternational ProcessUS ProcessInternational Voice ProcessInternational BPOAhtInbound Voice Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.8L – ₹5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Senior Customer Support Executive · waiting for your command