Senior Customer Support Associate
Tech Mahindra · Noida · onsite · Posted 42d ago
₹3.8L - ₹5.0L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
- Resolve international customer queries over calls.
- Interact with customers to resolve billing issues.
- Identify and assess customer needs to achieve satisfaction.
- Upsell or cross-sell telecom products.
Preferred Candidate
- 1+ year international BPO experience in voice process
- Graduation not mandatory
- Excellent communication and presentation skills.
- Flexible working in rotational / night shifts
Perks & Benefits
- Salary upto 5LPA
- Attractive Incentives
- Both Side Cab Facilities
- 5 Days Working
- 2 Days Rotational Offs
Interested Candidates can connect / share their CV on whatsapp-
WhatsApp: [phone removed]
Email ID: [email removed]
Sourced from naukri
Skills
Customer ServiceInternational VoiceInternational CallingCustomer SupportCustomer CareUpsellingInbound CallsCustomer HandlingUs Voice ProcessInternational ProcessUS ProcessInternational Voice ProcessUs Callingvoice processVoice Support
About Tech Mahindra

Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
₹3.8L – ₹5L PA
This role
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
Employee ratings
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3.4/ 5
Culture
3.2
Career growth
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Work-life
3.4
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