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    Job · 16515268

    Tech Mahindra logo

    Senior Customer Support Associate

    Tech Mahindra · Noida · onsite · Posted 42d ago

    ₹3.8L - ₹5.0L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Roles & Responsibilities

    • Resolve international customer queries over calls.
    • Interact with customers to resolve billing issues.
    • Identify and assess customer needs to achieve satisfaction.
    • Upsell or cross-sell telecom products.

    Preferred Candidate

    • 1+ year international BPO experience in voice process
    • Graduation not mandatory
    • Excellent communication and presentation skills.
    • Flexible working in rotational / night shifts

    Perks & Benefits

    • Salary upto 5LPA
    • Attractive Incentives
    • Both Side Cab Facilities
    • 5 Days Working
    • 2 Days Rotational Offs

    Interested Candidates can connect / share their CV on whatsapp-


    WhatsApp: [phone removed]

    Email ID: [email removed]

    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceInternational CallingCustomer SupportCustomer CareUpsellingInbound CallsCustomer HandlingUs Voice ProcessInternational ProcessUS ProcessInternational Voice ProcessUs Callingvoice processVoice Support

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.8L – ₹5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Senior Customer Support Associate · waiting for your command