Senior Customer Service Representative

Job Description: US Telecom | International Voice | 1+ year exp.

Role & responsibilities

• Resolve international customer queries over calls.
• Interact with customers to resolve billing issues.
• Identify and assess customer needs to achieve satisfaction.
• Upsell or cross-sell telecom products.

Preferred candidate profile

• 1+ year international BPO experience in voice process
• Graduation not mandatory
• Excellent communication and presentation skills.
• Flexible working in rotational / night shifts

Perks and Benefits:

• 5 Days working / rotational shifts
• Both Side Cabs
• Lucrative Incentives

Interested Candidates can share their CV below:-

WhatsApp: [phone removed]