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    Job · 13461683

    Tech Mahindra logo

    Senior Customer Service Representative

    Tech Mahindra · Noida · onsite · Posted 58d ago

    ₹3.0L - ₹5.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring US Telecom Process (International Voice)

    Location: Noida

    Process: US Telecom International Voice

    Shift: Rotational Shift

    Working Days: 5 Days Working | Rotational Week Off


    Job Responsibilities:

    Handle inbound customer calls for a US telecom client.

    Resolve customer queries related to mobile, internet, billing, plans,

    Deliver excellent customer service while meeting quality and productivity targets.

    Accurately document customer interactions in the CRM system.

    Follow company policies and process guidelines. 

    Eligibility:

    Graduate/Undergraduate.

    Excellent English communication skills.

    Minimum 1 year of International Voice Bpo experience preferred

    Perks & Benefits:

    Attractive Salary + Performance Incentives

    Both-side Cab Facility (if applicable)

    Career Growth Opportunities

    Paid Training

    Immediate Joiners Preferred

    Interested candidates can share their updated resume or contact for more details.

    Sadhna Hr -[phone removed],[email removed]


    Sourced from naukri

    Skills

    Us Voice ProcessInternational Voice ProcessInternational BPOInbound Voice ProcessBlended Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3L – ₹5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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