Senior Customer Service Executive

Job Title: Customer Service Executive (CSE)

Reporting to: Store Manager

Experience: More than 0.6 Year

Job Summary:

The Customer Service Executive (CSE) is responsible for driving store sales, delivering excellent customer service, managing billing and inventory processes, and maintaining overall store standards at GoColors Exclusive Brand Outlets (EBO).

Key Responsibilities:

• Attract potential customers by explaining different styles of womens and kids’ legwear.
• Promote store sales as per targets and strive to surpass daily, weekly, and monthly sales goals.
• Demonstrate and present products effectively to customers.
• Maintain accurate records, billing, and cash handling.
• Manage and maintain daily store inventory.
• Control shrinkage according to company norms.
• Ensure proper store presentation and visual merchandising standards.
• Provide excellent customer service and adapt/respond to different types of customers.

Requirements:

• Education: Graduates/Postgraduates can apply.
• Positive attitude with responsible and courteous behaviour.
• Good communication and interpersonal skills.
• Attentive, efficient, and customer-oriented.
• Willingness to work flexible hours as per retail store requirements.

HR Name : Divya

HR Contact Numbers: [phone removed]