Senior Customer Care Executive

Role & responsibilities

Resolve international customer queries over calls

interact with customers for resolving billing issues

identify and assess customer needs to achieve satisfaction

Preferred candidate profile

should have at least 1 year international bpo experience in voice process

minimum 12th Pass

be comfortable with rotational and night shifts

good English communication skills

Perks and benefits

Both side cabs

Incentives

Interested candidate can share resume to HR shikha-[phone removed]