Senior CRM Executive
Sumadhura Infracon · Bengaluru · onsite · Posted 19d ago
₹4.0L - ₹10.0L PA3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Handling customer queries(calls/tickets)
- Strong verbal and written communication skills for clear interaction with customers and internal teams
- Address customer complaints, concerns or issues in a professional, empathetic manner and work towards resolving them quickly.
- Strong focus on customer satisfaction, with the ability to remain calm, empathetic, and professional even in challenging situations.
- Ability to build and maintain relationships with customers, ensuring their needs are addressed promptly and effectively.
- Strong attention to detail and ability to handle multiple inquiries or tasks at once without compromising quality.
- Familiarity with real estate terms, processes, and regulations (knowledge of local market trends and property types is a plus)
- Ability to learn and keep up with changes in real estate laws, policies, and industry standards.
- Experience with Microsoft Office, Sales force, SAP is a plus
Sourced from naukri
Skills
Post SalesCustomer QueriesIRISticketing
About Sumadhura Infracon
Sumadhura Infracon
Real Estate
499
employees
2006
20 years old
Bangalore / Bengaluru, Karnataka
IN
₹6.3L PA avg
Avg at Sumadhura Infracon
₹4L – ₹10L PA
This role
About
Sumadhura Group is one of the prominent residential and commercial real estate developers in Bangalore & Hyderabad with over two decades of experience.
Industries
Real EstateFinancial Services
Employee ratings
10 reviews
3.9/ 5
Culture
3.6
Career growth
3.2
Work-life
3.5
Employees rate it well for
Overall Company39Job Security38
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