Senior Coordinator - Sales & Operations

The Pricing Coordinator - Trade Promotion Management (TPM) is responsible for end-to-end execution, governance, and optimization of pricing and trade promotion activities. This role ensures accurate promotional pricing, contract administration, trade compliance, and high-quality service delivery through strong cross-functional and customer collaboration. The position plays a critical role in enabling flawless trade execution, data integrity, and continuous improvement across TPM processes.

Responsibilities:

• Manage and execute pricing activities across the TPM lifecycle with a strong focus on accuracy, timeliness, and compliance
• Set up, review, and maintain promotional pricing, trade allowances, rebates, and customer-specific deals
• Validate pricing inputs for promotional events, contracts, and claims
• Investigate pricing discrepancies, identify root causes, and support timely resolution
• Ensure adherence to approved pricing strategies, trade terms, and governance standards
• Draft, review, and submit trade promotion contracts required for QC verification
• Ensure contracts accurately reflect approved events, pricing, and trade terms
• Manage promotional calendars and ensure updates are accurately reflected across all relevant systems (TPM tools, Sales Planner, customer portals, SAP/ERP)
• Support claim-related checks and trade spend validations

Planning, Analytics & Reporting:

• Build, maintain, and update Sales Planner / Prosper planning models
• Communicate pricing and promotion changes clearly to Finance and Revenue Management teams
• Prepare pricing and promotion reports, dashboards, and analytical trackers
• Perform action-oriented cause-of-change analysis to support business decisions
• Monitor business trends, customer developments, competitive activities, and historical category insights

Cross-Functional & Customer Collaboration:

• Build strong working relationships with Sales, Finance, Revenue Management, Category, and Customer Teams
• Act as a key point of contact for customer teams to ensure strong execution of tactical trade programs
• Manage expectations through clear verbal and written communication
• Support alignment across functions to ensure seamless execution and issue resolution

Qualifications:

Skills & Qualifications:

• Bachelor's degree in Commerce, Business Administration, Marketing, or Finance or BE/BTech
• Master's degree preferred
• 1-5 years of experience in Pricing, Trade Promotion Management, Trade Administration, Sales Operations, or Finance Operations
• Prior FMCG industry experience strongly preferred
• Advanced Excel proficiency (LOOKUPs, Pivot Tables, Power Query, advanced formulas, data validation)
• Strong analytical, critical thinking, and problem-solving skills
• Experience with SAP, TPM tools, ERP/CRM systems, Business Objects, or similar enterprise platforms
• Ability to quickly learn and adapt to internal systems and tools
• High attention to detail with strong accuracy and quality orientation
• Excellent communication and stakeholder management skills
• Strong time management and prioritization abilities
• Change management mindset with accountability, follow-through, and sense of urgency
• Independent, motivated, and customer-focused
• Ability to build strong partnerships for overall team and customer success