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    Job · 16975573

    Infosys BPM logo

    Senior Consultant

    Infosys BPM · Bengaluru · onsite · Posted 40d ago

    Undisclosed8–12 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary

    We are hiring across levels for professionals who combine deep financial services domain knowledge with the ability to identify, assess, and drive AI opportunities across emerging and established technologies. You will work at the intersection of business and technologyspotting where automation adds value, shaping the solution, and staying hands-on as a Business Analyst through implementation.

    Responsibilities
    • Assess processes across merchant operations to identify automation opportunities using Agentic AI, Gen AI, RPA, and Document AI.
    • Build business cases, size impact, and prioritize opportunities based on value and feasibility.
    • Act as the Business Analyst through the delivery lifecyclerequirements, process design, user stories, testing support, and stakeholder alignment.
    • Operate within unstructured, evolving programs where you help define the path rather than follow one.
    • Experiment with new-age technologies and translate emerging capabilities into practical, measurable outcomes.
    Technical Requirement
    • Functional expertise in one or more merchant operations areas: Onboarding, AML, fraud, financial crime, credit, disputes chargebacks, or merchant settlement.
    • A working understanding of automation technologies (Agentic AI, Gen AI, RPA, Doc AI) and how to apply them to real operational problems.
    • Strong Business Analyst skills across the full implementation lifecycle.
    • Exceptional English and business communicationwritten and verbalis non-negotiable.
    • Comfort with ambiguity and a genuine appetite to experiment and learn.
    Educational Requirement
    • Graduate
    Preferred Skills
    • Analytics-> Agile-> Scrum-> Cloud Services ( Azure + AWS+ IBM+ Oracle + snowflake + GCP)->Big Data->API - Integration
    Service Line
    • BPO Service Line

    Sourced from naukri

    Skills

    AutomationAgileScrumFinancial crimecloud servicesrpaBusiness Analystgoogle cloud platformamazon web servicesAnalyticsProcess DesignOracle DBcloudOnboardingoperationsFinancial ServicesbpoAmlSnowflakeMicrosoft AzureBig DataArtificial Intelligence

    About Infosys BPM

    Infosys BPM logo

    Infosys BPM

    BPO

    12.9k+

    employees

    2002

    24 years old

    Bangalore/Bengaluru, Karnataka

    India

    About

    Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.

    Industries

    BPOFinancial Services

    Employee ratings

    12,063 reviews

    3.5/ 5

    Culture

    3.6

    Career growth

    2.7

    Work-life

    3.5

    Employees rate it well for

    Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830

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