Senior Consultant
Infosys BPM · Pune · onsite · Posted 47d ago
Undisclosed7–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
Analyze the requirements by demonstrating strong process/solution/ product knowledge, understanding of the business/IT scenario, understanding of constraints in implementation and technology.
Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively.
Resolve simple common issues with speed and accuracy, understand issue and analyze root cause through direct customer interaction.
Participate in client discussions to understand customer problems, articulate to stakeholders,
identify solution bringing the best industry and company practices.
Conduct requirements workshops, understand the AS IS processes/ Current System Study and identify high level process/system changes.
Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility and efficiency.
Train the users (end and key users) and prepare training material.
Assist in presales activities as a SME by giving inputs in solution design and team structure.
Prepare artifacts for marketing and GTM solution activities including case studies IN ORDER TO build collateral for marketing initiatives.
Handling the team of Business Analysts.
Review the documents created by Team Members
Technical Requirement
Advanced IT skills, especially MS Excel and SQL, JIRA and VISIO
Associate (III) or LOMA (ALMI / ACS) certification
A strong understanding of the life insurance industry with Information Technology (IT) delivery experience.
Strong written and oral communication skills with the ability to communicate to individuals with differing levels of modelling understanding.
Able to work effectively as part of a team and on own initiative.
Excellent organizational and prioritization skills.
Additional Responsibility
BE/B Tech/any engineering graduate/ME/M.Tech/MS/MBA
Educational Requirement
Graduate
Service Line
BPO Service Line
Technical Requirement
Additional Responsibility
Educational Requirement
Graduate
Service Line
BPO Service Line
Sourced from naukri
Skills
Solution Designcase studiesmarketing initiativesVisioArticulatedeploymentJira AtlassianSQLCommunication SkillsPresalesbpoInformation Technologyexcelmarketing
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
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