Senior Consultant

Experience: 03-08 years.

Location: Bangalore, Noida, Pune, Hyderabad, Chennai, Kolkata, Kochi, Trivandrum & Coimbatore.

Key Responsibilities as Scrum Master & JIRA Expert

• Guide and coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers
• Get the team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques
• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines
• Coach the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team
• Work with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams
• Resolve team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Work with Agile coaches and other Scrum Masters to grow within the role and demonstrate Servant leadership skills
• Contribute to the advancement and improvement of Agile practices within the organization
• Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
• Proven experience as a JIRA Administrator or JIRA Consultant in a fast-paced environment.
• Deep understanding of JIRA's architecture, including workflows, permissions, custom fields, and plugins.
• Hands-on experience with JIRA configuration, customization, and administration.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Experience with JIRA integrations (e.g., Confluence, Bitbucket, Jenkins) and automation tools (e.g., Script Runner) is highly desirable.

Core skills

• Bachelors or masters degree with 5 to 8 years of relevant experience in the area of Agile delivery methodologies
• Experience working with Banking, financial services and insurance (BFSI) sector including knowledge of Cards, Payments, Commercial banking, Core banking, Investment banking, Capital markets, Regulatory, Wealth and Asset management (WAM) etc.
• Demonstrated Agile project delivery experience including experience working in Scaled Agile frameworks, Portfolio and Product management using Agile tools, methodologies and framework (i.e. Scrum, Kanban, SAFe)
• Knowledge of Jira / Confluence / Azure DevOps/ Trello/ Smartsheet etc. Power BI is an added advantage
• Excellent verbal and written communication skills and stakeholder management skills including experience presenting to executive sponsors and to all levels of technical and non-technical staffs
• Good understanding of IT landscape (infrastructure and applications) of a Bank/ Financial institution
• Must be able to learn, understand and apply new technologies as per the project and program needs
• One or more of Industry certifications – PMI - ACP, PSM, CSM, A-CSM, PSM, SAFe, CSPO
• Certification in JIRA Administration (e.g., Atlassian Certified JIRA Administrator) is a plus.
• Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), MS Project, MS Server