Senior Consultant, Manhattan Active WM

Job Summary

Job Title: Senior Consultant, Manhattan Active WM

Primary Job Location: Bengaluru, Karnataka, India

Location Flexibility: Hybrid, Bengaluru based, or Remote within India

Employment Type: Permanent, Full-Time

Hiring Timeline: Immediate

Reporting Line: Lead Consultant, Enterprise Systems

Application Deadline: Open until filled

Role Overview

You will own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template in a large, multi-customer program rolling out across dozens of warehouse sites a year. Working from approved functional designs, you turn requirements into standardized, reusable configuration and keep customer-specific complexity out of the template. The role works hours aligned to US business hours (an evening and night shift in IST), with occasional international travel for go-lives, planned with 6 to 8 weeks notice (a valid US B1/B2 visa is a plus).

Mandate

• Configure Manhattan Active WM independently from approved functional designs and template requirements
• Build and maintain reusable configuration components that deploy consistently across customers, sites, and environments
• Keep the template clean: flag conflicts, performance risks, and deviations to the Functional Architect
• Test, package, and deploy configuration changes through a controlled release process
• Support regional implementation teams through SIT, UAT, go-live, and stabilization

Must-Have Qualifications

• Technical: 3+ years configuring and implementing WMS, including 2+ years of recent, hands-on Manhattan Active WM configuration
• Technical: practical experience with Manhattan Active Configuration Director, and configuration strategies and parameters, business rules, and workflows with an understanding of their dependencies
• Technical: documenting, testing, and deploying configuration changes, and resolving configuration defects
• Functional: strong command of warehouse processes: receiving, putaway, inventory, replenishment, picking, packing, and shipping
• Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, Parcel Management systems, etc.
• Functional: configuring reusable functionality within a functional template, working from written functional specifications
• Language: professional working proficiency in English, written and spoken. Spanish is a plus.

Key Responsibilities

Global Template Configuration

• Configure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes
• Configure MHE integration touchpoints for WES/WCS, ASRS, AMR, GTP, etc.
• Configure and maintain system parameters, business rules, workflows, and operational settings
• Build reports, documents, labels, dashboards, and implementation scripts to program standards
• Manage configuration changes through Configuration Director and approved tools

Configuration Governance and Quality

• Keep configuration consistent with approved designs and template standards
• Avoid duplication and customer-specific dependencies; escalate design ambiguities
• Maintain accurate configuration documentation, dependencies, and change history

Template Enhancement

• Recommend simplifications and template enhancements from recurring implementation needs
• Provide feasibility and impact input on functional change requests
• Evaluate new Manhattan Active capabilities that reduce the need for extensions

Testing, Deployment, and Implementation Support

• Unit and functional testing of new configuration; support automated regression testing
• Support configuration packaging, versioning, and deployment across environments
• Troubleshoot configuration issues during SIT, UAT, go-live, and stabilization
• Transfer knowledge to client super users, regional configurators, and support teams

Key Performance Indicators

• Configuration items delivered on time and first-time right
• Configuration defects found in SIT and UAT versus production
• Documentation completeness for delivered changes
• Go-live support issues resolved within agreed priority