Senior Consultant- Functional

Job Description

MTX Group Inc. (MTX) is currently hiring for the position of Senior Consultant in a Functional Role. We are looking for a highly motivated individual with extensive experience in leading large-scale complex projects. The ideal candidate will be able to work closely with clients, understand their business processes, requirements, pain points, and objectives to effectively execute projects.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health, and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Microsoft, Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization, and mobile technology.

Key Responsibilities:

The Senior Consultant is expected to lead large scale/complex project(s) executing the following responsibilities:

• Project Management:
• Collaborate with stakeholders to outline project goals and develop a detailed roadmap, incorporating early design validations.
• Requirements Analysis:
• Lead dynamic workshops and interviews to gather precise technical and functional requirements.
• Apply user-centric design methodologies, such as empathy maps, persona creation, and user journey mapping, to deeply understand user interactions and needs.
• Produce detailed user stories and process flows to communicate requirements effectively to technical teams and stakeholders.
• Develop interactive prototypes and high-fidelity mockups for iterative feedback and solution refinement.
• Formulate and test cases from design documents to cover all functionalities and conduct usability tests to confirm solution efficacy and user satisfaction.
• Facilitate stakeholder reviews of test cases to secure early approval, setting a strong foundation for UAT scripts.
• Solution Design
• Proficiently designing an architecture and functionality to meet business requirements with a focus on user centric design.
• Solution Configuration and Development:
• Lead configuration and customization of the Salesforce platform based on the requirements to provide an optimal user experience.
• Lead the data migration process from legacy systems to Salesforce, collaborating closely with project teams and data analysts to ensure a smooth transition.
• Testing and Quality Assurance:
• Validate functionalities against business requirements through test scenario execution.
• Conduct thorough post-migration audits to verify the accuracy and completeness of the migrated data. Work with business users to identify any issues and coordinate with technical teams to rectify discrepancies.
• Conducting and leading unit, integration, and end-to-end testing to ensure functionality, reliability, and adherence to business requirements.
• Execute UAT with stakeholders to ensure the solution meets final expectations and system specifications.
• Deployment, Transition, and Documentation:
• Responsible for functional configuration deployment and data migration.
• Create documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.
• Lead adoption through customized training programs, supporting post Go-Live plans for enhanced utilization of new processes and technology.
• Post-Implementation Review and Iterative Improvement:
• Provide ongoing support after deployment, addressing system issues and optimizing performance.
• Continuously collect user feedback to evaluate solution impact and identify improvement areas.
• Organization Development:
• Mentorship and Guidance:
• Provide mentorship and guidance to the project, fostering their professional growth and development within the team.
• Growth and Development of Project/ Regional teams:
• Stay up-to-date with the latest trends, technologies, and best practices in the field.
• Lead continuous improvement of Salesforce development processes and procedures.
• Participate in the hiring process to identify top talent for the projects in the region per the need.
• Support the HR team in performance documentation of project team members.
• Contribution to the COE (Center of Excellence)
• Contribute to the development of COE with relevant deliverables and assets.
• Operational Excellence:
• Maintenance of Salesforce Certifications.
• Required to travel for key project milestones.
• Maintain utilization goals.
  

What you will bring:

• 6+ years of experience in a functional role within the IT consulting industry, with strong hands-on expertise in Salesforce.
• Proficient in designing and implementing functional solutions, workflows, and : processes that meet client requirements and objectives.
• Proficient in facilitating working sessions with key stakeholders and subject matter experts via workshops, interviews, and business process review sessions.
• Proficient in creating documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.
• Proficient in data management concepts and best practices for importing, exporting, and managing data.
• Experience with Microsoft Dynamics is a plus, particularly in functional consulting, solution design, business process mapping, or implementation.
• Experience in designing and executing comprehensive test plans and strategies to validate Salesforce solutions is a plus.
• Strong communication, interpersonal skills with a user centric approach to problem solving.
• Bachelor's degree and above is desirable.
  
  

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/-
• Maternity cover upto two children
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• Optional Food Wallet (up to Rs. 8800 per month)
• Offered as a tax saver component
• Part of the special allowance component in the CTC
• Monthly Internet Reimbursement of upto Rs. 1,000
• Professional Development opportunities through various MTX-sponsored certifications on multiple technology stacks, including Salesforce, Microsoft, Google Cloud, AWS & others